RULES: We hate them, but they are necessary.
During the ticket purchase process, you will be asked to confirm that you have read and understand the following Terms & Conditions:
1. BE AWARE: Currently, The Sword Experience uses wooden training swords, these too can cause injury. For your safety, and the safety of those around you, it is imperative that you maintain the safe distance between yourself and other people as directed by your instructor. Look and study your surrounding to ensure no one will be struck by you and that you are not struck by anyone.
2. PAY ATTENTION to all instructions being given by members of the Sword Experience staff. They are there to guide and help you, not try to talk over your discussions.
3. NEVER come to a Sword Experience event, under the influence of alcohol, drugs, of any kind. It will result in termination of your attendance with only a 50% refund on your ticket. Don’t waste your money.
4. WEAR COMFORTABLE CLOTHING and comfortable shoes, much like you would going to the gym so that you can have freedom of movement.
5. NO UNDUE AGGRESSION against members of the Sword Experience staff, or other attendees, will be tolerated at any time. Be respectful of the people around you, their opinions, culture and religious beliefs. The Sword Experience is not there to satisfy egos, it is designed to train, build friendships, and create a memory of a lifetime.
6. PLEASE. Also, do take into account the general atmosphere. The time to NOT show off your newly found sword skills, is when everybody is jubilant and care-free. When people are in elevated moods, they often times suppress cautionary inhibitions and it’s so easy for someone in a playful mood to suddenly lapse into a parody of the latest sword martial arts move and without thinking, cause someone damage. So please, have fun but Respect The Weapon.
7. CANCELATION POLICY (Academy, Elite, and Convention)
All services and merchandise on the Site are priced in U.S. Dollar. 7% Service & handling fees are non-refundable. Registration and ticket fees are non-refundable within four weeks prior to the event. Prior to four weeks, a 50% refund is allowed for cancellations.
An order, or ticket transfer, is solely allowed at the discretion of The Sword Experience. To request an order transfer, please provide your request to contact@swordxp.com.
8. CANCELATION POLICY (Retreat & Tour)
All services and merchandise on the Site are priced in U.S. Dollar. 7% Service & handling fees are non-refundable. Retreat or Tour tickets are often based on outside vendor restrictions. Therefore, tickets are NON-REFUNDABLE 60 days before the event.
Any cancelation 90 days prior to the event is 100% refundable, minus 7% service and handling fees. Between 60-90 days prior to the event is 50% refundable minus 7% service and handling fees.